Privacy Policy
Last Updated: October 10, 2024
At getnayi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video-based ecommerce platform.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely through Cashfree)
- Order history and purchase details
- Account credentials (username and password)
Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, videos watched)
- Cookies and similar tracking technologies
- Location information (with your permission)
How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Improve our platform and personalize your experience
- Send promotional emails and marketing communications (with consent)
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze user behavior and platform performance
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, and platform operations
- Payment Gateway: Cashfree for secure payment processing
- Sellers: Product suppliers to fulfill your orders
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment processing through Cashfree
- Regular security audits and updates
- Limited access to personal information
- Secure server infrastructure
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service
To exercise these rights, contact us at contact@getnayi.com
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Personalize content and advertisements
- Improve user experience
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
International Data Transfers
Your information may be processed in India. By using our platform, you consent to the transfer of your information to India and other countries where we operate.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: contact@getnayi.com
Location: Bangalore, Hyderabad
